**Privacy Policy**
Last update: 25/11/2024

**introduction**
Company: Shinemore B. S. Import Ltd. (C.P. 516152659) respects the privacy of users of our website, Super Saa (hereinafter: the "Site"), and in the services provided through it or through other channels, such as WhatsApp, e-mail or telephone (hereinafter: the "Services"). Use of the Services constitutes agreement to the terms of the current Privacy Policy, and it is therefore recommended that you read this Policy carefully before use.

**Consent and Commitment to Maintaining Privacy**
By using the Site, you consent to our Privacy Policy, which includes the collection, processing, and storage of your personal information as detailed in this document. If you do not agree to the terms of the Policy, you should refrain from using the Services.

**Types of information collected**

1. **Information provided by the user**: When registering on the site, ordering products or services, you are required to provide personal information such as name, address, telephone number and email address. In other cases, you may be asked to provide credit card information and ID for payment purposes.

2. **Information Collected Automatically**: When you use the Site, we may collect information such as your IP address, browser type, operating system, and geographic location data. In addition, we may collect information about your interactions with the Site, such as pages viewed and actions taken.

3. **Technical and Behavioral Information**: We collect technical information such as device type and resolution, as well as behavioral information, which includes your use of the Services, activity analysis, and more.

4. **Communications**: We collect any personal information you provide to us as part of the communications between you and us (including for technical assistance, feedback, sales, etc.).

5. **Payment Details**: For the purpose of making payments, we may collect credit card details and ID number. Payments are made through secure payment service providers, and are not stored by us.

**Use of information**

1. **Providing the Services**: We use your personal information to provide the services you have requested, including placing orders, shipping products, and offering personalized content.

2. **Service Improvement**: We collect information for research and analysis in order to improve services and adapt them to user needs.

3. **Communication with the user**: We may use the information we have to communicate with you about your account, answer your questions, or send service messages and updates.

4. **Marketing and Mailing**: With your consent, we will send you promotional messages and marketing information about relevant promotions and benefits. You can opt out of receiving these messages at any time.

5. **Research and Statistical Analysis**: We may use information for internal research and statistical analysis purposes, in order to improve our services and better understand your needs.

**Saving the information**

Your personal information will be retained in our databases for as long as it is required to provide the services and for other purposes detailed in this policy. Non-personal information may be retained indefinitely for research and statistical purposes.

We retain a backup copy of all collected information for 7 years, in order to ensure data protection. The backup is encrypted and access is limited to company employees on a need-to-know basis only.

**Your rights to review, change and correct your personal information**

If you wish to review, change or delete your personal information, you can do so through the "Personal Area" on the website or by contacting us by email: [email protected]. We may request additional details to verify your identity.

**Sharing information with third parties**

1. **Service Providers**: We may share information with external service providers for the purpose of providing the services, such as clearing services, marketing, and cloud services.

2. **Legal Authorities**: We may share information with third parties when required by law, such as a court order or other legal requirements.

3. **Enforcement of Rights**: We may share information to enforce our Terms of Use, address fraud, and protect the rights, property, and safety of the Company and users of the Services.

4. **Change of Control**: In the event of a merger, acquisition, or change of control of the company, we may share the information with the new entity, subject to maintaining the terms of this policy.

**Payment methods**

Payments through the site are made through secure payment service providers. We do not store your credit card information, but use external payment service providers to process payments securely.

**Information Security**

We use standard security measures to ensure the protection of your personal information and prevent unauthorized access. However, we cannot guarantee the absolute security of the information, and we will not be liable for any unauthorized access or damage resulting therefrom.

**Minors**

Use of the Site and Services is intended only for users over the age of 18. If we become aware that a minor under the age of 18 is using the Services, we will make an effort to delete the information collected about them immediately.

**Cookies and Tracking Technologies**

When using the Site, we and our partners may use technologies such as cookies to operate the Site, improve the user experience, display advertisements, and collect statistical data. You can block cookies through your browser settings, but some services may not function optimally.

**Direct mailing, advertising and messaging**

With your consent, we will use your information to send you marketing and promotional information regarding our services, benefits and various promotions. You can withdraw your consent at any time by sending an email to: [email protected].

**Transfer of personal information outside of Israel**

We may transfer your personal information to external service providers outside of Israel, subject to the safeguards required by law to ensure information security.

**Policy Changes**

We may update this policy from time to time, and any material changes will be posted on the website or sent by email to users. The changes will take effect after the message is published or sent. Continued use of the Services after the update constitutes consent to the changes.

**Contact**

For any questions or requests regarding the privacy policy, you can contact us at the email address: [email protected].